Out-Of-Network Disclosure Notice

Pay My Bill

No Surprise Billing

The No Surprises Act is a federal law that went into effect on January 1, 2022.

It applies to most types of health insurance and protects you from unexpected out-of-network medical bills from:

Information online about the items and services they provide in two ways:

  • Emergency room visits
  • Non-emergency care related to a visit to an in-network hospital, hospital outpatient department, or ambulatory surgical center
  • Air ambulance services

Eldridge Parkway Emergency Room Has Never Sent a Surprise Bill

Eldridge Parkway Emergency Room has followed a no-surprise-bill policy long before the 2022 legislation was enacted. Since then, none of our patients have received an unexpected charge from us.

All services provided at our facility including specialists and other ancillary services will always appear in the invoice we provide after your visit. Because we directly employ all our physicians, you will never receive a separate physician bill from us.

Unfortunately, we cannot control every action taken by insurance companies. Some insurers have attempted to unlawfully charge patients for emergency services. If you ever receive a surprise bill from your insurance company after visiting us, please contact our No Surprises Help Desk so we can resolve the issue together.

No Surprise Help Desk

  • (000) 000-0000

Texas Insurance Help Line 000-000-0000

No Surprise Billing